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Resalv

Trust & safety

One honest number for every stay

The trust score is the backbone of Resalv. It is computed by rules rather than opinions, and there is no way to buy one.

How the score is calculated

The weights below are for a short let, where guests review a stay they have actually had. They are not the same for a house, a rental or a plot of land: nobody reviews a plot, so those scores are led by what Resalv verified and how recently the seller confirmed the listing is still available.

Guest reviews

40%

Verified post-stay reviews, the loudest voice in the score.

Incident reports

30%

Confirmed problems pull scores down fast and stay on record.

Booking completion

15%

Cancelled or failed stays hurt; smooth check-ins help.

Host responsiveness

15%

How quickly and reliably the host replies to guests.

For property to buy, rent or build on

A sale or land listing is scored mostly on its Property Passport — the checks we carried out, each with a date and the person who did it — and on freshness: how recently the seller confirmed it is still available at that price. A listing nobody will confirm slides down the results on its own, which is why Resalv never needs to sell you a way to push one up.

The rules enforce themselves

No negotiation, no exceptions. The platform applies these automatically, and every action lands in an audit log.

  • 92/100, Excellent trust

    80 and above, featured placement in search.

  • 67/100, Good trust

    50 to 79, normal listing visibility.

  • 38/100, Low trust

    Below 50, hidden from default search results.

  • Two confirmed incidents within 30 days means automatic suspension.

  • Confirmed fraud, permanent ban, no return.

Host verification

Government ID

Every host verifies a government-issued ID before submitting a single property.

Physical inspection

Our city inspection teams visit and confirm every property within 48 hours of submission.

Continuous standard

Verification isn't a one-off. Scores, reviews, and incidents keep every listing accountable.

Something not right with a stay? Open the trip and report it, incidents feed the score.

Report an issue